Questions about an order, a product or a return? We answer every message ourselves, and we reply within 24 hours on business days (Monday to Friday). Here's how to reach us.
Business Information
Well Hours is owned and operated by R Metsers, a business registered in the Netherlands.
Store name: Well Hours
Company name: R Metsers
Dutch Chamber of Commerce (KVK) number: 96980516
Company address: Sophiastraat 9, Voorburg, 2271 SG, Netherlands
Email: support@wellhours.com
Customer service hours: Monday to Friday, 9:00 AM – 6:00 PM (ET), closed Saturday and Sunday
Two ways to reach us
1. Email — support@wellhours.com
The fastest way to reach us about an existing order: tracking, returns, exchanges or a problem with an item. Include your order number and we'll get right to it. We reply within 24 hours on business days (Monday to Friday).
2. Contact form
Fill in the form below. Add your order number if your question is about a purchase.
Before you write
Many questions are already answered in our FAQ, our Shipping Policy and our Returns and Refund Policy. To follow a package that's already on its way, use our Track Your Order page.